IML Storage Food Container

FAQ

Q:Are you manufacturer?

A:Yes, we are real manufacturer which is located in Shantou Guangdong

Q:How big your factory?

A:145,500 square-foot facility,60 employees,38 sets of Austria high speed injection machines.

Q:Is it possible to customize special order? Do you undertake OEM/ODM order?

A:Yes.We have R&D department to design all kinds of special product.OEM/ODM acceptable.

Q:Will you sell my patent product to my competitor or others?Is my patent design of product protected by your company?

A:We never do that.it's violation of business ethics.We protect every customer's patent product.

Q:What kinds of payments you can do?

A:We are flexible about payment terms, Can meet your various requirement.

Q: How do you do QA and QC?

A: We have professional team do strict QA, 98.2% product percent of pass.

Q:How long of the product quality guarantee period? Do you have After-sale service system?

A:3 years since production date.refund or replace for new within 3 years.Perfect after-sale service